Information We Collect
When you interact with our website or services, we may collect the following types of information:
a) Personal Information
Name
Email address
Billing address
Payment details (processed securely via third-party gateways)
IP address
Device or browser type
b) Usage Information
Pages visited
Subscription history
Device logs and viewing activity
Support chat interactions
How We Use Your Information
We use your data to:
Process your subscription and payments
Deliver and improve our IPTV services
Send transactional emails (e.g., invoices, credentials, renewals)
Respond to customer inquiries and provide support
Analyze usage for troubleshooting or performance optimization
Send occasional promotional offers (if you've opted in)
How We Protect Your Data
We implement strict security measures to protect your information, including:
SSL encryption on all website pages
Secure payment gateways (we do not store credit card details)
Restricted access to customer data
Regular website and server updates
Third-Party Services
We may use third-party tools and services such as:
Payment processors (e.g., PayPal, Stripe, CoinGate)
Analytics platforms (e.g., Google Analytics)
Email platforms (e.g., Mailchimp)
These services may collect anonymized data under their own privacy policies.
Cookies
We use cookies and similar technologies to:
Save your preferences
Improve website performance
Measure traffic and usage behavior
You may disable cookies via your browser settings, but this may affect website functionality.
Your Rights
Depending on your location, you may have rights including:
Accessing the personal data we hold about you
Requesting data correction or deletion
Withdrawing consent at any time
Requesting to opt-out of marketing communications
To exercise your rights, please contact us at: support@goxtremehd.com
Data Retention
We retain personal data only as long as necessary for service delivery, legal compliance, and account history. You can request account deletion at any time.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
Policy Changes
We may update this Privacy Policy occasionally. We encourage users to check this page regularly. Continued use of the website implies your acceptance of any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
📧 Email: support@goxtremehd.com
🌐 Website: https://goxtremehd.com
